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A Semantic Wiki-based Platform for IT Service Management

Language EnglishEnglish
Book Paperback
Book A Semantic Wiki-based Platform for IT Service Management Frank Kleiner
Libristo code: 09253949
Publishers KIT Scientific Publishing, February 2015
The book researches the use of a semantic wiki in the area of IT Service Management within the IT de... Full description
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The book researches the use of a semantic wiki in the area of IT Service Management within the IT department of an SME. An emphasis of the book lies in the design and prototypical implementation of tools for the integration of ITSM-relevant information into the semantic wiki, as well as tools for interactions between the wiki and external programs. The result of the book is a platform for agile, semantic wiki-based ITSM for IT administration teams of SMEs.

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About the book

Full name A Semantic Wiki-based Platform for IT Service Management
Author Frank Kleiner
Language English
Binding Book - Paperback
Date of issue 2015
Number of pages 636
EAN 9783731503330
Libristo code 09253949
Publishers KIT Scientific Publishing
Weight 1315
Dimensions 170 x 240 x 30
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