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Authentic Customer Centricity

Alkhatani Saad Zafer

Language

English

Book Paperback

Libristo code: 09871888

Publishers Information Age Publishing, June 2015

This book offers a breakthrough formula for creating a sustainable customer centric organization, w... Full description

Libristo code: 09871888

137 b

56.81 €

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This book offers a breakthrough formula for creating a sustainable customer centric organization, which forms the key to enduring business success. This new blueprint entails a systematic and integrated journey towards customer centricity. In this book, Dr. Zafer has provided a sorely needed guidebook for executives to become a successful customer centric company. He shows us how companies can deliver a superior customer experience that result in trusted customer relations that can boost profitability. This is the book you should read if you want to deliver a superior customer experience in a sustainable way.