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English
Book
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From seasoned veterans to first-timers, any instructor, trainer, manager, consultant, or coach charg...
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Libristo code: 07412618
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From seasoned veterans to first-timers, any instructor, trainer, manager, consultant, or coach charged with improving customer service will find "The Customer Service Activity Book" a powerful resource. The activities can easily be used as a complete customer service training program or customized and used individually to address areas of concern.
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About the book
Full name
Customer Service Activity Book
Author
Rose D. Sloat
Language
English
English
Binding
Book - Paperback
Date of issue
2005
Number of pages
304
EAN
9780814433355
ISBN
9780814433355
Libristo code
07412618
Publishers
HarperCollins
Weight
294
Dimensions
119 x 182 x 26
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