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Customer Service
Language
English
English
Book
Paperback
Customer services is at the centre of many recent changes in work and organizations and is often cel...
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Libristo code: 04600409
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Customer services is at the centre of many recent changes in work and organizations and is often celebrated as being of benefit to all. This book explores the real nature of customer service from different critical perspectives drawing on a wide range of sectors internationally. A provocative and insightful work aimed at students of organizations and management as well as thoughtful practitioners.
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About the book
Full name
Customer Service
Author
Andrew Sturdy, Irena Grugulis, Hugh Willmott
Language
English
English
Binding
Book - Paperback
Date of issue
2001
Number of pages
215
EAN
9780333946077
ISBN
0333946073
Libristo code
04600409
Publishers
Bloomsbury Publishing
Weight
362
Dimensions
157 x 233 x 13
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