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Dealing with Difficult Customers
How to Turn Demanding, Dissatisfied, and Disagreeable Clients into Your Best Customers
Language
English
English
Book
Paperback
Ignore a valid complaint and you could be the next viral sensation for all the wrong reasons. But gi...
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Libristo code: 16366522
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Ignore a valid complaint and you could be the next viral sensation for all the wrong reasons. But give in to every demand and you may be consumed with the often petty complaints of your worst customers and wind up pandering to them with freebies, discounts
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About the book
Full name
Dealing with Difficult Customers
Author
Noah Fleming, Shawn Veltman
Language
English
English
Binding
Book - Paperback
Date of issue
2017
Number of pages
240
EAN
9781632651174
ISBN
1632651173
Libristo code
16366522
Publishers
Career Press
Weight
274
Dimensions
133 x 210 x 17
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