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Delivering Profitable Value
Language
English
English
Book
Paperback
Not another empty call for 'obeying the customer, ' this book offers a comprehensive framework and a...
Full description
Libristo code: 04901190
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83 b
83 b
34.43
€
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Not another empty call for 'obeying the customer, ' this book offers a comprehensive framework and approach by which the entire organization can learn to discover the end-result experiences that customers truly value, and then reinvent the business based on those discoveries.--Stephen A. Furbacher, President, Dynegy Midstream Services, LLP.
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About the book
Full name
Delivering Profitable Value
Author
Michael J. Lanning
Language
English
English
Binding
Book - Paperback
Date of issue
2000
Number of pages
336
EAN
9780738201627
ISBN
0738201626
Libristo code
04901190
Publishers
Perseus Books
Weight
500
Dimensions
153 x 229 x 22
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