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Deploy Empathy will help you learn the skill of talking to your customers-learning to truly listen t...
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Libristo code: 37201907
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70 b
70 b
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Deploy Empathy will help you learn the skill of talking to your customers-learning to truly listen to them-so that you can pull out their hidden needs, desires, and processes.
Empathy is a skill that anyone can learn. Armed with the tactics you'll learn in this book and the toolbox of scripts and phrases, you'll be able to sell more of your existing product, build the right features that will delight your customers, and stop churn in its tracks.
By the end of this book, you'll be able to interview customers and potential customers with confidence.
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About the book
Full name
Deploy Empathy
Author
Michele Hansen
Language
English
English
Binding
Book - Paperback
Date of issue
2021
Number of pages
324
EAN
9781737446606
ISBN
173744660X
Libristo code
37201907
Publishers
Dotsquare LLC
Weight
472
Dimensions
228 x 153 x 20
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