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Six Sigma: SPC and TQM in Manufacturing and Services

Language EnglishEnglish
Book Hardback
Book Six Sigma: SPC and TQM in Manufacturing and Services Geoff Tennant
Libristo code: 04621768
Publishers Taylor & Francis Ltd, January 2001
Comprehensively explores the underlying issues and elements which, together, constitute the quality... Full description
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Comprehensively explores the underlying issues and elements which, together, constitute the quality and management programmes upon which companies including Motorola and GE base their success - Six Sigma. The author was directly involved in implementing Six Sigma for a division of GE Capital and draws on his own experience to develop a reasoned explanation of the benefits that Six Sigma offers to organizations and what can be expected from start to finish. He investigates the relationship between Six Sigma and quality, customer satisfaction, business processes and organizational structure, statistics and analysis, and process improvement methodologies.

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About the book

Full name Six Sigma: SPC and TQM in Manufacturing and Services
Author Geoff Tennant
Language English
Binding Book - Hardback
Date of issue 2001
Number of pages 160
EAN 9780566083747
ISBN 0566083744
Libristo code 04621768
Weight 446
Dimensions 251 x 177 x 18
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