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Southwest Airlines Way

Language EnglishEnglish
Book Paperback
Book Southwest Airlines Way Jody Hoffer Gittell
Libristo code: 04011105
Publishers McGraw-Hill Education - Europe, June 2005
Explores Southwest Airlines' policies, strategies, and techniques, showing how these methods can be... Full description
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Explores Southwest Airlines' policies, strategies, and techniques, showing how these methods can be implemented in various organizations. This book explains how to: lead with credibility and caring; invest in frontline leaders; hire and train for relational competence; and, use conflicts to build relationships.

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About the book

Full name Southwest Airlines Way
Author Jody Hoffer Gittell
Language English
Binding Book - Paperback
Date of issue 2005
Number of pages 336
EAN 9780071458276
ISBN 0071458271
Libristo code 04011105
Publishers McGraw-Hill Education - Europe
Weight 402
Dimensions 152 x 227 x 21

Categories

Economics, Finance, Business & Management > Industry & industrial studies > Hospitality & service industries
Economics, Finance, Business & Management > Business & Management
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