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Human Touch

Personal skills for professional success

Language EnglishEnglish
E-book Adobe ePub DRM
Publishers BCS, The Chartered Institute for IT, December 2012
All professionals need strong interpersonal skills as they are a fundamental requirement in any busi... Full description
? points 75 b
30.79
In stock Immediate digital delivery

All professionals need strong interpersonal skills as they are a fundamental requirement in any business environment. This book specifically addresses the application of those key skills within professional job roles and the IT industry. It forms a comprehensive and practical reference manual relevant to a huge variety of situations. Topics include: building rapport; team working; leadership; negotiation; managing conflict; presentation skills; coaching and mentoring; and problem solving.

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