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Understanding, Managing and Implementing Quality
Frameworks, Techniques and Cases
Language
English
English
E-book
Adobe ePub DRM
This book considers strategic aspects of quality management and self-assessment frameworks, and prov...
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Libristo code: 39935331
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225 b
225 b
92.76
€
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This book considers strategic aspects of quality management and self-assessment frameworks, and provides an in-depth examination of a number of the main quality improvement tools and techniques. Incorporating a critical orientation and drawing upon original case-studies, it also reviews the implementation of a variety of quality management programmes in a range of organisational contexts, including manufacturing, higher education, health care, policing and retailing.
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About the book
Full name
Understanding, Managing and Implementing Quality
Author
Jiju Antony, David Preece
Language
English
English
Binding
E-book - Adobe ePub DRM
Date of issue
2002
Number of pages
254
EAN
9781134596157
Libristo code
39935331
Publishers
Routledge
