Check order status

Become part of a community of book lovers from all over the world and get access to a whole bunch of benefits. Create an account for free

DPD courier 4.99 € GLS courier 11.49 €

Contact

How to shop

Help

My account

▸ Empty :-(

Call Center Dictionary

Name: Call Center Dictionary
Brand: Taylor & Francis Ltd
SKU: 17869290
Price: 258.32 EUR
Availability: InStock
Author: Madeline Bodin
ISBN: 9781138412330

The Complete Guide to Call Center and Customer Support Technology Solutions

Madeline Bodin

Language

English

Book Hardback

Libristo code: 17869290

Publishers Taylor & Francis Ltd, August 2017

Call centres have become the crucial front line for managing customer relationships. This book cover... Full description

Libristo code: 17869290

624 b

258.32 €

50 % chance We search the world When will I receive my book?

Up to 30 days for returns

Customers also purchased

L`UE1 (Chimie, Biochimie et biologie moléculaire) en QCM Ghorbal Book

Paperback

27.66 €

Call centres have become the crucial front line for managing customer relationships. This book covers a range of call center terminology. It explains relevant terms, and provides the call center manager with a quick reference that covers the technology and operational issues that come up in running and improving a call center.