Become part of a community of book lovers from all over the world and get access to a whole bunch of benefits.
Create an account for free
Contact
How to shop
Help
Delivery
DPD courier 4.99 €
GLS courier 11.49 €
Shopping guide
My account
▸
Empty :-(
0
Good Services
Language
English
English
Book
Paperback
Service design is a rapidly growing area of interest in design and business management. There are a...
Full description
Libristo code: 22416812
?
44 b
Top
44 b
Top
18.00
€
In stock at our supplier
Shipping in 9-15 days
30-day return policy
Customers also purchased
/
Paperback
16.48
€
/
Paperback
28.22
€
/
Paperback
28.22
€
Service design is a rapidly growing area of interest in design and business management. There are a lot of books on how to get started, but this is the first book that describes what a 'good' service is, what makes a good service and why.This book lays out the essential principles for building services that work well for users. Demystifying what we mean by a 'good' and 'bad' service and describing the common elements within all services that mean that it either works for users or doesn't.A practical book for non-practitioners interested in better service delivery, a book to guide their decision making without the need to first learn how to design a service themselves.
Actress
&
Polyglot
EWA KASP
for
Play video
Libristo has the largest selection of foreign-language books. That’s why I buy my books there.
About the book
Full name
Good Services
Author
Lou Downe
Language
English
English
Binding
Book - Paperback
Date of issue
2020
Number of pages
224
EAN
9789063695439
ISBN
9063695438
Libristo code
22416812
Publishers
BIS Publishers B.V.
Weight
334
Dimensions
116 x 180 x 17
Give this book today
It's easy
1 Add to cart and choose Deliver as present at the checkout 2 We'll send you a voucher 3 The book will arrive at the recipient's addressYou might also be interested in
/
Paperback
21.24
€
/
Paperback
57.56
€
